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Connecting to your guests in a more personal way is now available through the cloud. Hotelcloud, a real-time application platform that lets your guests seamlessly discover and order your services along with those of trusted local activities partners. Guests are now guests before, during and after their visit.
WE BUILD YOUR PERSONALIZED E-CONCIERGE APP

● We listen to your needs and define the services you wish to present
Your Guest Directory / Food & Beverage / Transportation Services / Concierge Services …

 

● We integrate your infos & services and deliver a 1st draft after 10 days

 

● A dedicated Creative Manager assists you to create and personalize your app

 

● A total of 5 applications will be delivered to your guests :
– iOS (iPhone / iPad)
- Android (Smartphone / Tablet)
- HTML 5 (Desktop / Laptops)

WE BUILD PARTNERSHIPS WITH LOCAL SERVICE PROVIDERS TO ENHANCE YOUR GUEST EXPERIENCE

● Hotelcloud already partners with about 45,000 activities & services globally : tours & activities, transportation, food delivery, entertainment, day-to-day service …

WE TRACK YOUR STATS AND ADVISE YOU ON HOW TO INCREASE THE USAGE OF YOUR APP

● We help you setup critical touch points to promote your app : Wi-Fi redirection / Corporate Website / Emails / App Stores / Social Media / Flyers

 

● We analyse and deliver metrics of your app usage

 

● A dedicated Account Manager continually assists you to optimize and improve your app usage

 

● We let you pick your preferred partners from our local marketplace of activities and services

 

● Earn commissions each time your guests order an external service from your application. Commissions are negotiated by Hotelcloud. Orders are directly processed by the service provider.

WE BELIEVE IN HTML5, AND NATIVE

Hotelcloud builds web applications, based on the latest and most powerful HTML5 technology. It works with a simple URL, without downloads or friction. Hotelcloud is optimized to fit any platform: iOS, Android, Windows 8, Mac or PC.
The Application is fully responsive and adjusts to any screen size.
 
We also develop native applications available in the App Store and Google Play. These branded apps for your business leverage beautiful native features such as push notifications, offline storage, Apple Pay and more.

OUR STACK LIVES IN THE CLOUD

Hotelcloud customers don’t need to purchase complicated or expensive servers and hardware. There are no downloads or installations required. All the heavy lifting is done in the cloud!

 

Staff members only need a modern web browser to connect to their back office and manage content & requests. Want to leverage our mobile staff apps? BYOD! We are supporters of the “Bring your own device” philosophy and we can help your business deploy mobile solutions.

Hotelcloud builds e-concierge applications for businesses like hotels & apartments rentals, that let their guests seamlessly discover and order internal services and trusted local activities partners from our +45,000 services marketplace.
 
 
Our mission is to make travel a more personalized, frictionless, and consistent experience. We believe that, through technology, we can remove frictions by creating simple experiences through innovation.
 
 
Our team is made of amazing people working passionately across borders and time zones to bring Hotelcloud to every traveler in the world! We have offices in San Francisco, New York, London, Paris, and Tel Aviv.

We have customers in 44 cities in countries such as France, the USA, the United Kingdom, Israel, Canada, Turkey, India, St Barth, Netherlands, Switzerland and Australia..

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Ready to Join the Fastest Growing Concierge Platform for Hospitality?

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